Cyrusher Aura ( Power management bad programming)

I was the proud owner of 3 Auras , until they arrived and after checking them i noticed that they were completely off in power management either in cadence, torque that go instantly to 25 km/h in either modes and in level 1!!! …and even walking mode, that is more running mode, due the bikes go to 10km/h in walk mode!!! ( it so frustrating not having feedback from cyrusher in a efficient way to solve this software malfunction and correct it!

is anybody here , has the same problem?