Throttle not responding

Discussion
1

Hello yall,

love my Cyrusher Ranger.
I just replaced the handle with a throttle.

  • plugged it in
  • turned the bike on
  • if I use the throttle it shows E4 error and it does not work
  • I left it turned on, unplugged it, and plugged it back in
    now the wheel starts turning without twisting the throttle
  • I can use it by clicking the levels up between 1 till 5

Any advice?

2

hello, E4 error indicates a problem with the throttle. Here are the steps to troubleshoot:

  1. Non-Cyrusher Brand Throttle: If the throttle is not from Cyrusher, there might be a compatibility issue.

  2. Cyrusher Brand Throttle: If the throttle is from Cyrusher, check if the throttle cable is damaged. As shown in the picture (Twist throttle), the yellow connector is the throttle cable. The bike also uses a throttle cable with a similar yellow connector. Inspect both connectors for any breakage, clean them, and reconnect them to see if they return to normal operation.

    Twist throttle connector
    Twist throttle connector623×595 57.6 KB

3

Hello and thank you for your reply!
We use original throttles.
I tried both throttles since we have the Trax and the Ranger.
On both throttles, the same error is present until I disconnect while Online and reconnect the cable.
Then the bike starts rolling without using the throttle.

4

Hi, please contact support team for more help at:

US Team:

UK Team: